Shipping policy

Shipping Policy – Larana Shop

At Larana Shop, we are committed to delivering your favorite handbags safely and quickly wherever you are in the world. Please review our shipping policy below for full details.

1. Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.

You will receive a notification once your order has been shipped.

During peak seasons, promotions, or holidays, processing times may extend slightly.

2. Shipping Destinations

We proudly offer worldwide shipping.

Shipping availability and delivery times may vary depending on your country or region.

3. Estimated Shipping Times

Domestic Shipping

Estimated delivery time: 2–5 business days

International Shipping

Estimated delivery time: 7–15 business days

Please note:

  • Delivery times are estimates and may vary due to customs clearance, local postal delays, or unforeseen circumstances.
  • Larana Shop is not responsible for delays caused by customs or shipping carriers.

4. Shipping Fees

Shipping fees are calculated at checkout based on:

  • Destination country
  • Shipping method
  • Package weight and size

Occasionally, we may offer free shipping promotions, which will be clearly indicated on the website.

5. Order Tracking

Once your order has shipped, you will receive a tracking number via email.

Tracking information typically becomes active within 24–72 hours after shipment.

Customers are responsible for monitoring the tracking updates and ensuring availability to receive the package.

6. Customs, Duties & Taxes (International Orders)

International orders may be subject to:

  • Customs duties
  • Import taxes
  • Local VAT

These charges are not included in the product price or shipping fee and are the responsibility of the customer.

We recommend checking your country’s customs policies before placing an order.

7. Incorrect Address Disclaimer

Please ensure that your shipping address is correct before completing your order.

If an incorrect address is provided:

  • Larana Shop is not responsible for lost or misdelivered packages.
  • Additional shipping fees may apply for reshipment.

8. Lost or Damaged Packages

If your package arrives damaged or appears lost in transit, please contact us within 7 days of the expected delivery date.

We will work with the shipping carrier to resolve the issue as quickly as possible.

9. Returns & Exchanges (Shipping Related)

If you wish to return or exchange an item:

  • You must contact us within 14 days of delivery.
  • Items must be unused, in original packaging, and in resellable condition.
  • Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.

Shipping fees are non-refundable.

10. Order Cancellation

Orders can be cancelled within 12 hours of purchase.

After this period, your order may already be processed or shipped and cannot be cancelled.

To request a cancellation, please contact our support team as soon as possible.

11. Contact Us

If you have any questions about shipping, please contact our support team:

Email: support@laranashop.com
Response time: within 24–48 business hours

Thank you for shopping with Larana Shop 💼